A CaseFlow Automation Briefing

    THE WEEK IN AI

    Specialist AI workflows for claims and legal teams.

    Edition 8
    24 Aug to 6 Sep 2026
    Claims · Legal · Credit Hire
    This WeekFront Page · Theme · SIGNATURE

    "I could not check it" has failed as a defence. Whoever signs the page owns what the tool put on it.

    The Solicitors Disciplinary Tribunal has dealt with its first case of AI-invented authorities, and the lawyer who filed them argued he did not have the expertise to verify what the tool produced. He was struck off. The same week, a survey of 543 UK legal professionals found that nearly all of them now use AI and most of them worry about exactly this. The worry is not a control. The signature is.

    Top Stories

    5 to know
    01

    The first strike-off for invented cases, and the defence that did not work.

    A registered foreign lawyer defending himself before the Solicitors Disciplinary Tribunal filed an AI-drafted answer containing incorrect quotations and citations. His reply to that charge was also AI-drafted and contained more. He argued he lacked the expertise to verify the output and that the High Court's ruling on AI misuse did not apply to him. The tribunal rejected both, found a breach of the rule that only properly arguable submissions may be put, and said it would have struck him off on that allegation alone. The SRA says it received 42 reports of potential AI misuse in the year to July 2026.

    CaseFlow angle. Put the signatory's initials next to every authority on the list, and make the initial mean one thing: "I opened it." Not "I recognise the name." Not "the tool is usually right." A citation nobody opened is a citation nobody checked, and the tribunal has now said whose problem that is.
    02

    Ninety-four percent of lawyers use AI. Eighty-three percent worry about what it invents.

    LexisNexis surveyed 543 UK legal professionals for its report "Scaling up: The AI-dependent lawyer". 94 percent now use AI for legal work, up from 61 percent a year earlier. 83 percent are concerned about inaccurate or fabricated output, up from 57 percent at the start of 2024. One in ten describe themselves as dependent on AI to do their job. Legal research is the most common use, which is precisely where invented authorities come from.

    CaseFlow angle. List every AI tool your team actually uses, including the free ones on personal phones, and decide in writing which of them is allowed to touch a citation. Most of the 94 percent are using a general tool for legal research. Move that one job onto something that shows you the source, and leave the general tool for everything else.
    03

    The new models now come in two versions. You are sold the smaller one.

    OpenAI began rolling out GPT-6 Astra on 3 September and said it meets the "Critical" cybersecurity threshold under its own preparedness framework. The version paying users get refuses advanced cyber tasks; the fuller one goes to vetted defenders through an application-only programme. Anthropic did the same the same week, releasing Claude Fable 5.1 to everyone and Claude Mythos 5.1, the same model with looser safeguards, to vetted users only. Astra was switched off by default in enterprise workspaces until an administrator turned it on, and the staged launch drew a public apology from OpenAI's chief executive.

    CaseFlow angle. Find out who in your firm holds the administrator switch for new models in your AI tools, and agree a hold period, fourteen days is reasonable, before any new model touches a live matter. A model that arrives with an apology attached is not one to wire into a client file on day one.
    04

    The home of the open models has been bought by a chip company.

    Nvidia signed a definitive agreement on 2 September to acquire Hugging Face for 12.93 billion dollars. Hugging Face hosts around three million models and half a million datasets, and is the default place the free, open-weight models are published and downloaded from, including the Granite family IBM gave away under Apache 2.0 on 25 August. Nvidia says the platform will stay open and multi-cloud. The deal is expected to close in the first half of next year. On 30 August this was a single-source rumour and did not make the cut. It is now filed with the SEC.

    CaseFlow angle. Add one question to the next supplier review for any tool that runs on an open-weight model: what happens to your product if the place your model is hosted changes hands? Write the answer into the supplier record. "It will stay open" is a promise from the buyer, not a term in your contract.
    05

    Robotaxis are carrying passengers in London. A safety driver is still in the seat.

    Uber and Wayve launched the UK's first robotaxi service on 3 September: 15 Ford Mustang Mach-E cars fitted with Wayve's self-driving technology, each with a licensed human safety driver who can take control or brake. Riders cannot request one; the option appears after a booking when a car is nearby. More than 100,000 people joined the waiting list. Edition 5 reported London licensing these cars as private hire vehicles. They are now on the road.

    CaseFlow angle. Add one question to your first notification script: "Was the vehicle in self-driving mode at the time?" Record the answer verbatim, with the time. With a safety driver in the seat the legal driver is still a person, but that answer decides which insurer, which evidence request and which liability argument the file goes down, and it is far easier to capture on day one than to reconstruct at month six.

    Claims & Legal Desk

    Claims · Legal · Credit Hire

    Sector signal for claims teams, law firms, and credit hire.

    A record quarter at the county court, and most judgments were defaults.

    Ministry of Justice figures published on 4 September for April to June 2026 record 571,250 new county court claims, up 11 percent on the same quarter last year and the highest of any quarter since the statistics began in 2009. The MoJ attributes most of the rise to claims to recover parking charges on private land. Of the judgments given in the quarter, 94 percent were default judgments, meaning the defendant never responded.

    CaseFlow angle. Diarise the default judgment date on the day you issue, on every hire and injury claim, and name the person who applies for it. Nine in ten judgments were given because nobody answered. On a hire claim that is money the defendant conceded by silence, and it is only collected if somebody asks for it on time.

    An insurer marks a year of running fleet claims in-house.

    AND-E has completed its first year of handling UK motor fleet claims in its own Newcastle centre, having moved volume off a third-party supplier at renewal. It now takes all new claims internally. Reported in the I Love Claims weekly round-up of 2 September.

    CaseFlow angle. Check which of your top ten insurers has moved claims handling in-house this year and update the intervention route and contact on each. The handler who authorises the hire may now sit in Newcastle rather than at the outsourcer, and a hire letter sent to last year's address is a period argument you started yourself.

    The MGA behind one in nine UK commercial trucks changes hands.

    Tokio Marine HCC International agreed on 28 August to acquire Direct Commercial Limited, a UK commercial motor MGA with more than two decades in fleet underwriting, administration and claims. DCL writes more than 200 million pounds in premium and insures one in nine commercial trucks on UK roads. It will operate as a standalone business. Announced by the companies, terms undisclosed.

    CaseFlow angle. On any commercial vehicle hire where DCL is the fleet insurer, log the new parent on the file but keep the claims route as it is. The handling is staying put for now. The change to watch is the first renewal under the new owner, when claims terms and repair networks get re-papered.
    Editor's Column

    The CaseFlow Take

    The tribunal did not ask what the tool got wrong. It asked who filed it. That is the whole shift, and it is not a technology story. A cited authority has always been the signatory's responsibility; what has changed is that the tool now produces convincing ones that do not exist, and the first defence anybody reached for, that they could not have known, has been tried and has failed. From here on, the check has to sit before the signature, as a condition of it, not as a review somebody runs if there is time.

    We build products, so we live this one. Every authority in CreditHire Assist and LegalDocs Assist carries a pinpoint marker to the paragraph it relies on and a verified flag, and a weekly integrity check re-tests every one of them so a case that has been overruled or an incorrect pinpoint gets found before a handler cites it. That is not a feature we added for marketing. It is the only way we could put our own name on the output.

    Whose name is on the page the tool got wrong?
    CaseFlow Automation

    CaseFlow Automation is a family of specialist software products for the claimant industry and regulated advisory firms.

    Contact

    Cyber Essentials certified

    Cyber Essentials certified. Read our security statement.

    © 2026 CaseFlow Automation Ltd. All rights reserved.

    ICO registered, UK Information Commissioner's OfficeICO Registration: ZC013423