ICO Registered
CaseFlow Automation Ltd is registered with the UK Information Commissioner's Office (Registration: ZC013423). All processing follows UK GDPR principles, with data minimisation and purpose limitation built into every product.
Five pillars of ethical AI
Citation-backed reasoning
Every output references the source authority, statute or case it relies on. No black-box answers.
Human in the loop
Tools draft and structure. People review and approve. AI never sends, files or settles unsupervised.
Auditable by design
Every action is logged. You can reconstruct exactly what was generated, when, and from which inputs.
Data minimisation
We process only what's needed for the workflow. No training on your client data. UK-based processing.
Compliance-first models
Models and prompts are tuned for regulated work: CPR, FCA conduct rules, and ICO data principles.
How the family fits together
A real claim moves through the family the way the work actually happens. A credit hire dispute is built and defended in CreditHire Assist, with BHR and TPI arguments answered citation-by-citation.
Where the case needs a witness statement, LegalDocs Assist drafts it through a guided wizard with 14 CPR Part 32 checks built in.
When the vehicle is a write-off, TotalSettle takes the customer through a digital settlement in under five minutes, with the agreement signed and back in the file without phone tag or posted forms. One shared engine. Four specialist tools. Same claim, less friction at every step.