Technology

    How we build our products

    We build specialist tools around the work claims and legal teams actually do. AI helps prepare the evidence and drafts; a person checks every AI output before it is used.

    ICO registered with the UK Information Commissioners Office

    ICO registered

    CaseFlow Automation Ltd is registered with the UK Information Commissioner's Office (Registration: ZC013423). We design our services around UK GDPR principles, including data minimisation and purpose limitation.

    Five pillars of ethical AI

    Citation-backed reasoning

    Where applicable, outputs include sources to help professionals check the reasoning.

    Human in the loop

    Tools assist with work; people review consequential outputs and retain professional responsibility.

    Auditable by design

    We design for review and traceability, with records suited to the product and workflow.

    Data minimisation

    We limit data to the needs of the task and do not use customer content to train AI models.

    Compliance-first models

    Products are designed with relevant professional duties and data protection principles in mind.

    How the family fits together

    A real claim moves through the family the way the work actually happens. A credit hire dispute is built and defended in CreditHire Assist, with BHR and TPI arguments drafted with supporting citations. A person reviews every output.

    Where the case needs a witness statement, LegalDocs Assist drafts it through a guided workflow with a 14-point compliance check. The solicitor reviews the draft and remains accountable.

    One shared engine. Specialist tools. Same claim, less friction at every step.

    Frequently asked questions

    Building something for the claimant industry?

    Whether you're looking to use one of our products, partner with us, or explore what CaseFlow could build next, we'd like to hear from you.

    CaseFlow Automation

    CaseFlow Automation builds specialist workflow software for claimant law firms, credit hire professionals and accident management companies. Built by people who ran claims and legal operations, with a person checking every AI output before it is used.

    Our products

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    © 2026 CaseFlow Automation Ltd. All rights reserved.

    ICO registered, UK Information Commissioner's OfficeICO Registration: ZC013423