Built on ethical AI principles

    We build tools to support professional work, not replace professional judgement. A person checks every AI output before use. We support compliance; we are not endorsed by a regulator.

    Fair and ethical design

    We design AI-assisted workflows with fairness and professional obligations in mind. Outputs require appropriate human scrutiny, especially where they could affect people.

    Safe and robust AI

    We test workflows for reliability and surface uncertainty for review. The relevant checks and thresholds depend on the product and task.

    Responsible AI

    Automation supports professional work; it does not replace professional judgement. People review and approve consequential outputs in their own workflow.

    Explainable AI

    We aim to make outputs reviewable, with sources or traceability where the workflow allows, so errors can be identified and corrected.

    Trustworthy AI

    We minimise data and apply safeguards appropriate to each workflow. Some products use external processors; the product's privacy and security information explains the details and exceptions.

    Professional judgement stays human. We take account of relevant ICO guidance and UK regulatory expectations when designing AI-assisted tools. Refer to each product's policy for its specific safeguards.

    CaseFlow Automation

    CaseFlow Automation builds specialist workflow software for claimant law firms, credit hire professionals and accident management companies. Built by people who ran claims and legal operations, with a person checking every AI output before it is used.

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    Cyber Essentials certified

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    ICO registered, UK Information Commissioner's OfficeICO Registration: ZC013423